Abel Ugarte: Aceable Agent of the Week

Abel Ugarte | Colleen Frost Realtors

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How long have you been in the industry and how did you first get started in real estate?

I started my career in real estate in the summer of 2007. I was a pastry chef before I embarked into the field of residential real estate. However, after over a decade in the food industry I wanted a change of pace. Having a strong tie to my community, I came back to Plano. It was a seamless transition for me from the culinary world into the real estate field. I pride myself on giving the highest level of service to my clients, whether it was in my previous career at the Ritz Carlton hotel or now helping a buyer or seller find or sell their home.

What's the most interesting or most important thing you've learned in a real estate continuing education course?

Every 2 years we're required to take 16 hours of classes to renew our real estate license. I've found the Legal & Contracts classes to be the most helpful. The Legal class allows you to be current with any possible new laws or regulations in our field. (For example, to have our IBS form on the homepage of our website.) Furthermore, the Contracts class provides us with any updates the attorneys may have made to the residential documents we use for our clients.

What do you consider your greatest accomplishment during your time in real estate?

My greatest accomplishment during my time in real estate would have to be the relationships I've built during and moreover after helping a client buy or sell a home. I'm blessed to have amazing clients who treat me like family and pass my contact information to their family members because of the trust we've built. There is no greater level of appreciation than when a client provides you with a referral! Securing a buyer or seller the best deal on a home and seeing their happy expression at closing is the best gift at the end of a transaction. (But, just the beginning of my lifetime commitment as their Realtor.)

What is the trait you most admire in other real estate agents or brokers?

The Golden rule. "Do unto others as you would have them do unto you.” Most agent do their best to treat you as they would like to be treated. If both agents can always remember who their working for and what their #1 priority is, both parties will close and both parties will feel good about the work they did.

What advice do you have for new agents who are just starting out in the business?

Take care of your clients! Help navigate them through all the possible scenarios in buying or selling a home. Listening is the most important part of accomplishing this role. We need to take the burden off their shoulders and make the real estate process as easy as possible.

Matthew Monagle

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